Cogi Makes IT Project Management A Breeze For Web Based Educational Service

Ernie De Los Santos, VP of Technology for Edutrax, www.myedutrax.com, uses Cogi as part of his IT project management strategy. Edutrax provides online compliance help and resources for hospitals and health-care providers around the country.  Their web based service includes up to date articles, e-learning courses and webinars.

Ernie and his team use Cogi’s ability to record and share calls to effectively manage their company’s website and infrastructure.  “My staff is in different parts of the country. We all operate virtually.  Our business is done via the web and just doing some of the setup sometimes is quite complex and tedious.  It’s a lot faster to just record instructions and share that with them than it is to try and write it out.”

Several times each month as part of their ongoing IT project management, Ernie and his team meet by phone and go over what changes and updates need to be made to keep their web service up to date.  During those meetings Ernie is essentially teaching his staff how to implement those changes.  With Cogi Ernie is now able to record those conference calls and then share them with his team whether they were on the call or not.  With the Cogi share feature you can take any call you’ve initiated and make it available for reference, collaboration or to just keep everyone on the same page.  Shared calls either appear in the subscriber’s account or in a guest account created for them by Cogi.  Ernie’s team members are now able to listen to the entire call or even just the sections relevant to their tasks any time they want as well as refer back to the call as needed for clarification or direction.

Whether you’re looking for an easier way to record and archive calls or just keep everyone on the same page Cogi can make IT project management easier and more seamless for you and your team.

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